The purpose of this page is to explain how Hiley Europe, hereinafter referred to as the site, is committed to protecting your personal data, ensuring the security of your personal data through strict procedures within our company.
Definition of personal data
Any personal data concerning information relating to your person, such as your name, address, telephone number and email address.
How does the site protect my personal data?
When you place your order on our site, all your personal data, collected and displayed, are encrypted using an SSL certificate (Secure-Socket-Layer, key-Exchange: RSA 1024 bits, Triple DES 1024 bits encryption).
We do not store any banking information and your credit card details are managed by our encrypted payment system Monetico Services.
You can check at any time that your connection is encrypted: the site address must start with https:// and a lock icon near the address bar of your browser. We protect our website and all our systems to prevent unauthorised persons from accessing, using, modifying or sharing your personal data.
Why is my personal data collected?
Your personal data is collected by New Walkings, S.A.S. registered at the RCS LILLE under the number 804 815 611, for several reasons:
- to personalise and improve your shopping experience on the site,
- process orders and deliver products,
- communicate with you regarding your orders, products and promotional offers,
- for the purpose of statistical studies
How and when are my personal data used?
We are aware that your personal data is important and we collect and use it with care, in compliance with the legislation
You have the possibility to use the site without entrusting us with your personal data.
If you would like to receive our newsletter, we would only need your email address for example.
Your Customer Account
By logging in to your Customer Account, you can view your orders and modify your personal data. Access to your account is secured by a password that should only be known to you, ideally unique to our site, and you must keep this information confidential by not transmitting it to a third party under any circumstances. Otherwise, we cannot be held responsible for any misuse.
In order to protect your account and your personal data, we recommend that you log in to your account only when necessary, and log out immediately afterwards.
Cookies and technologies used :
During your visit to the site, information relating to these may be recorded in files called "cookies" and stored on your terminal (computer, tablet, smartphone, etc.), in order to :
- to be able to draw up statistics linked to the number of visitors to the site
- to adapt the site to the display and resolution of your terminal as well as its ergonomics
- manage and secure access to reserved and personal areas such as your account or your order
- to provide content related to your interests and to personalise the offers we send you
For more information on cookies, we invite you to read this article on Wikipédia : https://fr.wikipedia.org/wiki/Cookie_(informatique)
You can configure your browser so that you no longer receive them: it is up to you to configure it in this way, by setting it up correctly. In this case, we would no longer be able to offer you certain offers.
- Third-party cookies
In order to optimise your experience on the site, we work with certain partners who use third-party cookies that cannot be read only by the partner. Third party cookies are used to analyse the performance of a site, obtain product information or share an experience. No personal data that is not essential for the execution of the contract is transmitted to our partners.
- Log files
The data relating to your visit to the site and transmitted by the web browser are stored by our host in the form of a history called a log file.
The recorded data includes, in particular and without limitation, the date and time of access (timestamp), the IP address, the URL visited, the data packets transmitted, the web browser used among other information and is kept for a period of time in accordance with the law.
- Google Analytics
We use Google Analytics, a web analytics service published by Google Inc. and using cookies to analyse the behaviour of our visitors and thus improve your experience.
For more information on Google Analytics, please visit this link: https://fr.wikipedia.org/wiki/Google_Analytics
You can refuse the storage of cookies by adjusting your browser settings or by downloading and using the plugin available for your browser by clicking on the following link: tools.google.com
Information concerning orders on the site is recorded thanks to the cookie of our partner Kwanko for affiliation purposes. This makes it possible to offer advertising banners visible on different sites (called publishers), and the data cannot be used to personally identify the user. They are only used to propose advertising offers: any other use of this data is prohibited and the information may not be transferred to a third party under any circumstances.
- Social networks
We use social network plug-ins such as Facebook, Twitter or Instagram to allow you to share your shopping experience. To do so, we use certain features.
Using social networks will allow you to share your information with friends.
If you visit the site while connected to your networks your browser will connect to Facebook, Twitter and Instagram, which will be notified of your visit to our website and automatically link it to your user account. To avoid this, you should disconnect from social network pages.
To find out more, we invite you to contact these social networks directly on their sites:
- Facebook : https://www.facebook.com/business/gdpr
- Twitter : https://gdpr.twitter.com/fr.html
- Instagram : https://www.facebook.com/help/instagram/2000935033561463
- Informations et newsletters
Our newsletters are sent in compliance with legislation (opt-in), thanks to our partner SendInBlue. The data collected is the IP address, timestamp and delivery status of each email. We only send the information necessary for the routing of the email to our partner. Any other use of this data is prohibited and the information cannot be transferred to a third party. You can stop your subscription at any time if you no longer wish to receive our emails by clicking on the unsubscribe link on each email sent.
Right of access and opposition
Pursuant to Articles 14 to 22 of Regulation 2016/679 of 27 April 2016, you can exercise a number of rights over your personal data stored by our services:
- right of access to your personal data
- right of rectification
- right of opposition and erasure
- right of opposition to profiling
- right to limitation of processing
- the right to portability of one's data
These rights can be exercised with the company New Walkings by indicating your surname, first name, e-mail address and the desired share:
- or by post by writing to “DPO New Walkings 34 bis rue Émile Zola 59650 Villeneuve d’Ascq”
- or by email at the following address email@example.com
In all cases, the application must be accompanied by proof of identity, such as an identity card or passport.
Declaration of our databases
In accordance with French law, the databases used by the site have been declared to the CNIL (French organisation : National Commission for Information Technology and Freedom.).
By creating an account, you will be able to receive an order confirmation, and you are also likely to receive offers if you ticked the corresponding box when creating or consulting your account.
We are here to help you!
If you have any further questions about data protection or if you wish to send us a message in connection with the receipt or deletion of data, please use the contact form on the website.